I've sold an item worth around £200 to someone.
I packaged it sufficiently i.e. in a jiffy bag then in a box then packed in with newspaper shreddings.
The buyer reckons its been dropped by royal mail and has a dint in the case (its a dvd drive).
I feel that it would have to be a very hard drop (i.e. thrown and landed).
How do I stand legally for a refund as I feel I'm being done here by the buyer. I.e. he's changed his mind and has dropped it in order to get his money back.
cheers,
steven
I packaged it sufficiently i.e. in a jiffy bag then in a box then packed in with newspaper shreddings.
The buyer reckons its been dropped by royal mail and has a dint in the case (its a dvd drive).
I feel that it would have to be a very hard drop (i.e. thrown and landed).
How do I stand legally for a refund as I feel I'm being done here by the buyer. I.e. he's changed his mind and has dropped it in order to get his money back.
cheers,
steven