Please ensure that from now on, any support issues, membership questions, events question or general queries be directed to the Help Desk and not PMed to admin, emailed to admin or even posted in the forums. We may chose to reply to any such communications with a simple - "please open a Help Desk ticket".

By using this system, all staff can see all existing outstanding and completed support issues. It enables us to keep track of and assign work much more easily too.

Let me know how you get on with this new feature by replying here.