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Anyone want to talk to Barclays bank? Anyone want to talk to Barclays bank?
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Old 17-09-2008, 15:01   1 links from elsewhere to this Post. Click to view. #1
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Anyone want to talk to Barclays bank?
Sundharanand was my buddy for the afternoon

https://www.barclays.co.uk/webchat/c...ient_skin.html
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Old 17-09-2008, 15:08   #2
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Re: Anyone want to talk to Barclays bank?
Mate of mine's conversation went like this....

Prema P: Thank you for using Barclays Webchat Service. My name is Prema, can I please ask what your name is?
Customer: Yes you may ask.
Prema P: Thank you. What is your name please?
Customer: My name is James
Prema P: Hello, James. How can I help you today?
James: I was wondering if Barclays would like to sponser me in my new range of niche adult entertainment films? I would be happy to arrange advertising space at a small cost to yourselves
Prema P: Sorry, I am unable to comment on that.
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Old 17-09-2008, 15:11   #3
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Re: Anyone want to talk to Barclays bank?
I wound up a guy on the sky website chat thing for ages because there special offer wasnt available in my area.
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Old 17-09-2008, 15:14   #4
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Re: Anyone want to talk to Barclays bank?
They must just get non-sense all the time.
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Old 17-09-2008, 16:11   #5
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Re: Anyone want to talk to Barclays bank?
Quote:
Originally Posted by Barclays Bank
No agents are available at this time to take your call. Please try again later
I take it thats what everyone is doing just now
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Old 17-09-2008, 16:35   #6
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Re: Anyone want to talk to Barclays bank?
what a waste of customers money.

Quote:
Originally Posted by Gurpreet Panesar Singh
Please wait while we find an agent to assist you...
You have been connected to Gurpreet Panesar Singh.

Gurpreet Panesar Singh: Thank you for using Barclays Webchat Service. My name is Gurpreet, can I please ask what your name is?

Customer: aye,aye Gurpreet. Fit like the day?

Gurpreet Panesar Singh: I'm fine, thank you.

Gurpreet Panesar Singh: When helping you today, how would you like me to address you?

Customer: Martin will be great. Are you getting paid to chat to people all day?

Gurpreet Panesar Singh: Yes, I do get paid to provide customer service to our customers.

Gurpreet Panesar Singh: How can I help you today, Martin?

Martin: but I am not a customer. I'm with Lloyds TSB

Gurpreet Panesar Singh: I understand that, however, you could be a prospective customer of Barclays.

Martin: true. but there is no barclays in my town

Gurpreet Panesar Singh: Can you tell me if you have an specific question for me?

Martin: how are you today?

Gurpreet Panesar Singh: I'm very well, thank you.

Martin: Excellent. How long have you worked for barclays?

Gurpreet Panesar Singh: I prefer not answering any personal questions. Do you have a question related to our products or services?

Martin: not really. I'm just passing time at work until I finish in 4 minutes time.

Gurpreet Panesar Singh: In that case I regret that I will have to disconnect the chat.

Gurpreet Panesar Singh: I am ending this chat.

Gurpreet Panesar Singh: Thank you for using Barclays Webchat Service.

Martin: no worries pal. cheers for the blether. Catch you late buddy.
surprised I got an answer to the fit like the day part.
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Old 17-09-2008, 18:30   #7
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Re: Anyone want to talk to Barclays bank?
Quote:
Originally Posted by Melv View Post
what a waste of customers money.



surprised I got an answer to the fit like the day part.


I'll save that giggle for tomorrow
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Old 18-09-2008, 08:29   #8
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Re: Anyone want to talk to Barclays bank?
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Old 18-09-2008, 08:40   #9
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Re: Anyone want to talk to Barclays bank?
!
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Old 18-09-2008, 09:06   #10
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Re: Anyone want to talk to Barclays bank?
unavailable
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Old 18-09-2008, 09:12   #11
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Re: Anyone want to talk to Barclays bank?
Try again, was 5 minutes ago
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Old 18-09-2008, 09:24   #12
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Re: Anyone want to talk to Barclays bank?


Never give out your password or credit card number in an instant message conversation.

Please wait while we find an agent to assist you...
You have been connected to Uwaiz Ahmed.
Customer: Hi

Uwaiz Ahmed: Thank you for using Barclays Webchat Service. My name is Uwaiz, can I please ask what your name is?

Customer: Dave
Uwaiz Ahmed: Hello Dave, how are you doing today?

Dave: OK. My atheletes foot is playing up abit though

Uwaiz Ahmed: How can I help you Dave?

Dave: My card is blocked. my account number is 89523423 and my PIN is 1214. Can you help?

Uwaiz Ahmed: I do not have access to any customer specific account information. If you require details on any of your existing accounts with Barclays please contact Barclays Customer Services on 08457 555 555, 7 days a week, 07.00 - 23.00

Dave: Can't you unblock it for me?

Uwaiz Ahmed: I'm sorry Dave. I'm a specialist on e-savings accounts and Online Banking. I can only provide you with the facts and features of these products and service...

Dave: OK. How about a hug?

Uwaiz Ahmed: No, thank you. Since it seems like you do not have any genuine banking queries, I will have to end this chat.

Dave: Ok bye
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Last edited by DaveB; 18-09-2008 at 14:14.
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Old 18-09-2008, 13:41   #13
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Re: Anyone want to talk to Barclays bank?
"how about a hug"

Just clicked the link but wouldnt work for me
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